Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your actions and preferences, and operate securely. Similar technologies (such as local storage and tokens) may be used for the same purposes; references to "cookies" in this Policy include these technologies.

2. Purpose of Cookies

We only use a necessary cookie to ensure the proper functioning of our website and to remember your cookie consent preferences. We do not use any marketing, statistical, or third-party tracking cookies.

• ensure the proper and secure functioning of the website;
• manage account sign-in sessions and authenticated access;
• enable secure, authorised file downloads to verified purchasers;
• remember interface settings and user preferences;
• analyse website performance and improve user experience.

We do not use cookies to store full payment card details. Card data is handled by our payment provider under its own secure, PCI-DSS compliant environment.

3. Types of Cookies We Use

3.1 Strictly Necessary (Functional) Cookies — Required for the website to operate. These include sign-in sessions, authentication, security, and the authorisation of secure file downloads. The website cannot function correctly without these, and they are always active.

3.2 Performance & Analytics Cookies — Help us understand how visitors use the website — pages visited, interactions, and conversion data — so we can improve performance. These are provided via Google Analytics (GA4). They are only activated with your consent.

3.3 Preference Cookies — Store interface settings and user choices to improve recurring visits. Activated with your consent.

3.4 Third-Party Cookies — Certain integrated services may set their own cookies when their features are used on our site. These currently include:

• Stripe — secure payment processing and fraud prevention;
• Google — authentication (Google Sign-In) and analytics (GA4);
• Elfsight — embedded widgets (e.g. FAQ), where used.

Third-party cookies are governed by the respective provider's own cookie and privacy policies. We recommend reviewing those policies for details on their data handling.

(Where additional payment or service providers are integrated in future — for example a local payment gateway — this section will be updated to reflect them.)

4. Consent and Control

4.1 Consent. When you first visit our website, you will be asked to provide consent before any non-essential cookies (performance, preference, and non-essential third-party cookies) are activated.

4.2 Essential cookies. Strictly necessary cookies are always active, as the website cannot function securely without them. These do not require consent.

4.3 Withdrawing consent. You may withdraw or change your consent at any time through the cookie settings on our website, or by adjusting your browser settings to block or delete cookies.

4.4 Effect of disabling cookies. Disabling strictly necessary cookies may prevent sign-in, secure downloads, and other core features from working correctly.

5. How to Manage Cookies in Your Browser

Most browsers allow you to view, manage, block, or delete cookies through their settings. The method varies by browser; please refer to your browser's help documentation. Note that blocking essential cookies will affect website functionality.

6. Your Rights

6.1 Malaysia (PDPA). We handle personal data collected through cookies in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

6.2 EU / EEA visitors (GDPR). If you are located in the EU or EEA, you have the right to refuse non-essential cookies, to withdraw consent at any time, and to request access to or deletion of personal data collected through cookies, in accordance with the General Data Protection Regulation (GDPR).

6.3 Requests. To exercise any of these rights, contact us at info@maisonatelierdc.com.

7. Data Retention

Cookies remain on your device for varying periods depending on their type. Session cookies are deleted when you close your browser; persistent cookies remain until they expire or are deleted. Analytics data is retained in accordance with the retention settings of the relevant analytics provider.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, services, or legal requirements. Any changes will be posted on this page with a revised effective date. Material changes may be brought to your attention through a notice on the website.

9. Contact

For questions about this Cookie Policy, contact: Maison Atelier Documentation. info@maisonatelierdc.com